Frequently Asked Questions

We stand behind the quality of our products and offer a 3-year limited warranty on all of our smart blinds. What's Covered: - Manufacturer defects and/or damage - Motor failure - Internal operating mechanisms - Mounting hardware and brackets - Remote control or smart control defects (if included) _______________ What's Not Covered - Normal wear and tear - Damage caused by accidents, misuse, abuse, pets, insects, moisture, or improper cleaning - Damage caused by improper installation, modification, or unauthorized repairs - Damage caused from accidents, abuse, or failure to adhere to maintenance and operation instructions The warranty begins from the date of installation. Registration of your product will not be necessary. We reserve the right to determine whether the product should be repaired or replaced. Warranty applies to the original purchaser and original installation location only.